Accessibility Statement
Last updated: June 2026
Our Commitment
Golden Life Home Care is committed to ensuring digital accessibility for all people, including older Australians and people with disability. We continuously improve the user experience for everyone and apply relevant accessibility standards.
Conformance Status
We aim to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
Our website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.
Known Limitations
We are aware of the following areas where we are still improving accessibility:
- Some older images may lack descriptive alternative text.
- Some animated elements may not respect the “reduce motion” preference.
We are actively working to address these limitations.
Technical Specifications
Accessibility of this website relies on the following technologies to work with the particular combination of web browser and assistive technologies installed on your computer:
- HTML
- CSS
- JavaScript
- WAI-ARIA
These technologies are relied upon for conformance with the accessibility standards.
Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience barriers to access or require content in an alternative format, please contact us:
Email: hello@goldenlifehomecare.com.au
Phone: 0413 311 139
We aim to respond to accessibility feedback within 5 business days.
Enforcement Procedure
If you are not satisfied with our response, you may contact the Australian Human Rights Commission at humanrights.gov.au or the Aged Care Quality and Safety Commission at agedcarequality.gov.au.
