Our story
About Golden Life Home Care
Golden Life was founded in Sydney with a single belief — that older Australians deserve home care that genuinely respects who they are. Not just a roster of tasks, but a relationship built on dignity, warmth, and real skill.
Why Golden Life exists
Too many families tell us the same story: an ageing parent, a language barrier, a care worker who didn't understand their culture, a system that felt impossible to navigate. Golden Life was built to change that.
We started with a deep connection to Sydney's Chinese-Australian community — where finding a Mandarin- or Cantonese-speaking care worker can be the difference between independence and isolation. From there, we've grown to serve families from all backgrounds across Sydney, Newcastle, Central Coast, and Canberra.
Our mission is simple: deliver care that feels like family. Every care worker we place is chosen not just for their qualifications, but for their character.
Our mission
Government-subsidised care
We help older Australians access Support at Home funding and NDIS supports so quality care is available regardless of financial means.
Multilingual, culturally safe
Care in your own language — English, Mandarin, Cantonese — with respect for your cultural practices, dietary preferences, and values.
Warmth and dignity, always
Every visit is carried out with the same care and respect we would want for our own parents. That standard is non-negotiable.
What sets us apart
Six reasons families choose Golden Life
Person-centred matching
We match you with care workers based on your language, culture, personality, and care needs — not just availability.
Mandarin & Cantonese spoken
Our multilingual team means Chinese-Australian clients can communicate comfortably in their first language throughout their care journey.
48-hour start time
Once your care plan is confirmed, we can typically have your first visit arranged within 48 hours.
Police-checked, fully trained carers
Every care worker holds a current NDIS Worker Screening clearance and Certificate III or IV in Individual Support.
Government-subsidised care
We support you through the Support at Home program and NDIS, so you access the care you need without financial hardship.
Ongoing relationship
We review your care plan regularly and adjust as your needs change — so you never have to start from scratch.
Registrations & credentials
NDIS registered provider
Registered with the NDIS Quality and Safeguards Commission to deliver supports to participants across NSW and ACT.
My Aged Care approved provider
Approved by the Australian Government to deliver home care services under the Support at Home program.
ABN 64 697 918 415
Registered Australian business. You can verify our ABN at abnlookup.business.gov.au.
Where we serve
Greater Sydney
Including Eastern Suburbs, Inner West, North Shore, Parramatta, South-West, and Western Sydney
Newcastle
Including Hunter Valley, Lake Macquarie, and surrounds
Central Coast
Including Gosford, Wyong, and Tuggerah
Canberra ACT
Including Belconnen, Tuggeranong, Gungahlin, and surrounds
Ready to find out how we can help?
A free, no-obligation assessment — usually within 48 hours. We come to you.
Book a free assessment