About us
Care that understands your family
Golden Life Home Care was built alongside the Chinese-Australian community in Sydney and Canberra. Our carers and coordinators speak Mandarin, Cantonese and English, so older people and their families can talk about care in the language they feel most at home in.
Our story
Too many families have told us the same story: an ageing parent, a language barrier, a care worker who didn't understand their culture, and a system that felt impossible to navigate. Golden Life exists to change that.
Our mission is simple — deliver care that feels like family. Every carer we place is chosen for their character as well as their qualifications, and every care plan starts by listening to the person receiving it.
What we stand for
Why families choose Golden Life
Supporting the Chinese community
We understand the concerns Chinese-Australian families bring — from family roles in decision-making to navigating a government system in a second language.
Bilingual care
From your first phone call to every visit, you can speak Mandarin, Cantonese or English with our team. Nothing gets lost in translation.
Multicultural respect
We respect cultural practices, food preferences, festivals and family traditions — and we welcome clients from every background.
Understanding older people's needs
Patience, dignity and independence come first. Care is shaped around the person and their routines, not a list of tasks.
Experienced case management
Home care works best when someone is looking after the whole picture. Your case manager is that person — a single point of contact for you and your family.
- Builds a care plan with you and adjusts it as your needs change
- Manages your Support at Home budget so funding is used where it matters most
- Coordinates carers, nurses and other services so everything runs smoothly
- Keeps family members informed and works with your GP and other health providers
Registrations & credentials
Support at Home services provider
We deliver Support at Home services as an associated provider of a provider registered with the Aged Care Quality and Safety Commission. Your funded services are delivered under their registration and to the Aged Care Quality Standards.
ABN 64 697 918 415
Registered Australian business. You can verify our ABN at abnlookup.business.gov.au.
Let's talk about the care you need
Speak with our bilingual team — we'll listen, explain your options, and help you take the next step.
Contact us