Self-managed care
Self-managed Support at Home: you're in control
Self-managed home care gives you the freedom to choose your own service providers, set your own schedule, and decide exactly how your government funding is spent. Golden Life can be your chosen provider — on your terms.
Get your Support at Home assessmentWhat does self-managing your care mean?
Under the Support at Home program, you receive a government-funded budget allocated to your assessed level of need. With self-management, you are empowered to decide how that budget is spent — which providers you use, how often they visit, and which services take priority.
Unlike fully managed care, you won't have a care coordinator making decisions on your behalf. You engage providers directly, pay invoices from your package funds, and oversee the quality of what you receive.
This model typically comes with lower administrative fees than full management — meaning more of your budget goes directly toward the care and support you need.
Self-managed vs fully managed
Your responsibilities
What you'll manage yourself
Choose your providers
Select and engage the care workers and service providers that best suit your needs, preferences, and cultural background.
Manage your budget
Track your Support at Home funding and ensure spending stays within your allocated amount across the plan period.
Coordinate scheduling
Arrange visit times directly with your chosen providers, giving you full flexibility around your lifestyle.
Monitor quality
You are responsible for reviewing the quality of services and raising concerns or changing providers if needed.
Keep records
Maintain records of invoices and expenditure as required under the Support at Home program rules.
Stay compliant
Ensure all spending aligns with your Support at Home plan goals and the Australian Government's approved use-of-funds guidelines.
Is it right for you?
Self-management tends to suit…
Organised individuals or families who enjoy being in control
People who already have trusted care workers they want to keep
Clients who want to mix and match different service providers
Those who prefer a hands-on approach to managing their care
Families with time and confidence to handle coordination themselves
Not sure whether self-management is right for you? Our team can walk you through both options — no obligation, no pressure.
Get your Support at Home assessment